Assistance

We have dedicated Teams with wealth of knowledge and experience on the destination to assist you.

Airport

We have a Team of multilingual representatives as well as our own porters, covering all arrival & departure flights. We operate a desk in the arrival hall (Desk No. 16) as well as in the Departure Hall. Our services include personalized Meet & Greet upon arrival and assistance upon departure.

Representation

Our multilingual Team of Experts, based around the island guide the guests during the course of their holidays. They pay regular visits to guests in their hotel and are accessible 24/7 with their mobile and email contact.

Information Material

Upon arrival guests receive a welcome pack which includes a welcome letter from our Customer Service Representative, an Excursions & Cruises brochure as well as a detailed Island Map .

the+Plus

  • Airside access pass
  • Our Airport Desk have premium location (First desk on the left in the arrival hall after customs)
  • Dedicated covered premium Airport parkings
  • Only DMC with a desk in the departure terminal